Our Privacy Commitment
Island Trader Purveyors, Inc. ("Island Trader") values its customers and respects their privacy. We collect customer information in an effort to provide you the services you request, to improve your shopping experience and to communicate with you about our products, services, contests and promotions. We do not sell or rent your personal information to third parties. As described in this policy, we may combine this information with data that is publicly available and data that we receive from other reputable sources.
If our information practices change in the future, we will post an updated policy on our website. You can tell if the policy has changed by checking the revision date that appears at the end of this policy. You may exercise your choices about how we collect and use your information at any time.
We maintain the data that you provide us, along with a record of your purchases, in a secure database.
We also gather information about how visitors navigate through our website by using click stream data gathered with "cookies" and/or online tools such as "pixel tags."
Each time you visit Islandtradermarket.com we collect the date and time you access our website, the Internet domain from which you access our website, the website you visited immediately prior to visiting our website, a record of the pages you've visited on our website) and general information about your system including Operating System, browser type and version, browser settings connection speed, and screen resolution. We also maintain a record of your product interests and the purchases you make with us online or by phone.
Using Information We Collect
We always want to provide you with the best possible shopping experience and fulfill your orders exactly as you've requested. In order to do this, we collect information that allows us to:
How We Use Email
When you provide us your email address, we may send you emails necessary to process your order, respond to a request, provide customer service, or promote products or services. For example, after you place an order at Islandtradermarket.com, you will receive an email confirmation and, in most cases, an email with package tracking information.
We also contract with service providers to maintain and manage our customer information, including credit card processing, shipping, name and address verification, email distribution, market research and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Island Trader. We do not authorize any of these service providers to make any other use of your information. In addition, when we partner with another company to offer or provide products, services, contests or promotions, we may compare our customer list with theirs to identify our common customers. Island Trader, its affiliates and its marketing partners may use that information to fulfill our respective obligations to you and for future promotional activities.
Island Trader reserves the right to disclose information about you as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of Island Trader, its affiliates, and others.
Updating or Reviewing Your Information
You can review, change or delete certain personal information related to your use of our online sites (e.g., name, addresses, credit card numbers, and contact information). To access your information online, simply click Your Account at the top of any page, sign in when prompted and you'll be able to edit any of your personal information. You may also ask us to update your personal information, by calling Guest Services at 1-855-475-2638. To protect your privacy, we will need to validate your identity before you update or review your information.
Your Choices About Receiving Promotional Communications
We want to communicate with you only if you want to hear from us. If you would like to have your name and address removed from receiving promotional mailers through the US Postal Service, please contact us by calling Guest Services at 1-855-475-2638 or by sending an email to email@example.com. You may also write to us at:
Island Trader Guest Services
568 9th Street South, Suite 277
Naples, Florida 34102
We will add your name and address to our "Do Not Contact" list and ensure that we honor your request. Please note that any requests to update your personal information by postal mail or phone, may take up to ten days to process. If, due to human error, you continue to receive unwanted communications, please contact us again and we will make every effort to correct the situation.
If for any reason you do not want to receive promotional (i.e. not order-related) emails that notify you of new product arrivals, exclusive offers, upcoming events, store openings and more, simply click the unsubscribe link provided at the bottom of every email we send. You may also let us know by calling Guest Services at 1-855-475-2638 and ask to be unsubscribed.
Islandtradermarket.com regularly uses browser tracking cookies. A cookie is a small data file that websites often store on your computer's hard drive when you visit their sites. A cookie may contain anonymous information, such as a unique user ID that websites use to track the pages you've visited on their site.
Cookies are also used to review how visitors to Islandtradermarket.com navigate our site or interact with our email advertising. Third-party companies assist in the collection and analysis of this data. Your name, street address or credit card number is not accessed by or shared with other companies through these web beacons.
Effective August 1, 2011